Carsten Jensen

Inauguration of new Channel terminal in the Port of Dunkirk

After a year of work without any disruption to activity on the site, the new Channel Terminal in the Port of Dunkirk is now operational.

The new terminal was inaugurated on Thursday 17 March 2016, in the presence of Peder Gellert Pedersen, Executive Vice-President DFDS, Carsten Jensen, Senior Vice-President DFDS, François Soulet de Brugière, Chair of the Board of Trustees of Dunkerque-Port, Philippe Bertonèche, Chair of the Development Board of Dunkerque-Port and Stéphane Raison, CEO of Dunkerque-Port.

The new port renovations cost €14.88m, including €12.88m invested by Dunkerque-Port and €2m by DFDS. The renovations include:

  • Construction of the new DFDS ticket office building at the site entrance, which also contains administrative offices and staff facilities
  • Construction of six new passenger check-in booths and four freight check-in booths at the terminal entrance
  • Renovation of the ferry terminal after check-in for passengers waiting to board with their vehicles, including the installation of a giant screen displaying passenger information.

The project received European Union funding of €1.29m.

The project had four aims: 

  • To increase the speed of ship loading and unloading times and improve safety for the staff in charge of these operations
  • To make the check-in and border control process smoother and faster for customers whilst also improving safety and security, and streamlining customer transit between the port entrance and the ferries
  • To improve access to the Terminal from the motorway
  • To increase the capacity of the pre-boarding parking area after check-in

Reinforced signage

The redeveloped terminal now covers more than 17 hectares compared to the 10 hectares of the earlier configuration.

Signage from the motorway has been improved and access to the terminal for HGVs and passenger vehicles has been separated, providing a faster and more secure entry to the ferry port for these two categories of users.

The terminal has 11 check-in lanes at the entrance, including one for coaches.

The new DFDS passenger building covers 350 m2 and is located at the entry to the site.

All the installations necessary for controls by the French and British authorities have been rebuilt to make the transit procedures clearer for passengers.

The new terminal has a double fence and surveillance cameras to ensure user safety and security.

Once past the control points, passengers enter a huge parking area with 7,380-m capacity in 41 parking lanes, including two for special trucks. This car park holds the equivalent of three shiploads of vehicles.

With the passenger terminal and the information screen have been redesigned to offer passengers better facilities while they wait for their ferry.

Posted on 22/03/2016